Terms & Conditions

Last Updated: October 4, 2026

Welcome to Trendz Wear House. These Terms & Conditions govern your use of our website https://trendzwear.in and your purchase of products through our website.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Our Website

Trendz Wear House is an online shopping website offering clothing and fashion products to customers.

Our website allows customers to browse products, view product information, place orders and make payments through available payment methods.

2. Eligibility

By using this website or placing an order, you confirm that:

The information provided by you is accurate and complete.
You are legally capable of entering into a transaction under applicable law.
You will use the website only for lawful purposes.
You will not misuse or attempt to disrupt the website or its services.

3. Product Information

We make reasonable efforts to display accurate product information, including:

Product name
Images
Size and fit information
Color
Product specifications
Price
Availability

However, actual product color may vary slightly depending on your screen, display settings, lighting or photography conditions.

We reserve the right to correct typographical, pricing, product description or availability errors at any time.

4. Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until the order is successfully placed and confirmed.

If a product becomes unavailable after an order is placed, we may contact you regarding the order and provide an appropriate resolution, including cancellation and refund where applicable.

5. Prices

All product prices displayed on the website are subject to change without prior notice.

The applicable price for an order is generally the price displayed at the time the order is successfully placed.

Where applicable, taxes and other charges will be displayed during the checkout process.

We reserve the right to correct pricing errors. If an obvious pricing error occurs, we may cancel the affected order and provide a refund of any payment already made for that order.

6. Placing an Order

When you place an order, you agree to provide accurate information, including:

Name
Mobile number
Email address
Shipping address
Payment information or other required details

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp or other available communication methods.

An order confirmation does not necessarily guarantee that the product will be dispatched if there is an issue with product availability, payment, address verification, fraud prevention or other legitimate reasons.

7. Order Cancellation

We may allow customers to request cancellation before the order has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

If an eligible prepaid order is successfully cancelled, the applicable refund will be processed through the relevant payment method or payment service provider.

We reserve the right to cancel an order in circumstances including:

Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Invalid or incomplete shipping information
Payment failure
Technical errors
Other legitimate business or legal reasons

8. Payment

We may provide multiple payment options, including online payment methods and other payment methods displayed during checkout.

Payments may be processed by third-party payment service providers.

We do not intend to store complete debit card, credit card, CVV, UPI PIN or banking credentials on our website.

An order will generally be processed only after the payment has been successfully received or the selected payment method has been appropriately verified.

9. Shipping & Delivery

We offer delivery to eligible locations supported by our shipping partners.

Where Free Delivery is offered, the applicable terms will be displayed on the website or during checkout.

Delivery timelines shown on the website are estimates and may vary due to:

Courier delays
Weather conditions
Public holidays
Remote locations
Incorrect or incomplete address
High order volumes
Operational or technical issues
Events outside our reasonable control

Customers are responsible for providing a complete and accurate shipping address and reachable mobile number.

We are not responsible for delays caused by incorrect information provided by the customer.

10. No Return Policy

All products purchased from Trendz Wear House are generally non-returnable.

Customers should carefully check the product details, size information, color and other specifications before placing an order.

We may consider a replacement, refund or other appropriate resolution in cases such as:

Wrong product delivered
Product received in a damaged condition
Manufacturing defect
Product significantly different from the product ordered

Any such request must be reported to us within the applicable period mentioned in our Return & Refund Policy, along with the required order details and supporting photographs or video where requested.

Any resolution will be subject to verification.

Nothing in this policy is intended to limit any rights or remedies that cannot legally be excluded under applicable law.

11. Damaged or Incorrect Product

If you receive a damaged, defective or incorrect product, please contact us as soon as possible.

We may request:

Order number
Photographs of the product
Photographs of the packaging
Unboxing video, where available
Other information necessary to verify the issue

We reserve the right to verify the issue before approving a replacement, refund or other resolution.

12. Refunds

Where a refund is approved, the refund will generally be processed through the original payment method or the applicable payment service provider.

The time taken for the refund to appear in your account may depend on the payment provider, bank or financial institution.

Shipping or other charges may be treated according to the applicable order and refund policy.

13. Customer Responsibilities

Customers agree to:

Provide correct and complete order information.
Provide a valid delivery address.
Provide an active mobile number.
Accept delivery of correctly ordered products.
Not place fraudulent or intentionally misleading orders.
Not misuse promotional offers or discount codes.
Not use the website for unlawful activities.

We reserve the right to restrict or cancel orders associated with suspected fraud, abuse or misuse.

14. Website Use

You agree not to:

Attempt to gain unauthorized access to the website.
Introduce malware, viruses or harmful code.
Interfere with website functionality.
Copy or misuse website content without permission.
Use automated systems to scrape or collect website data without authorization.
Use the website for unlawful purposes.

We may suspend or restrict access where necessary to protect our website, customers or business.

15. Intellectual Property

Unless otherwise stated, the content available on this website, including:

Logos
Brand names
Product images
Text
Graphics
Website design
Videos
Other original content

is owned by or licensed to Trendz Wear House and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute or commercially use our content without prior written permission.

16. Third-Party Services

Our website may use third-party services such as:

Payment providers
Courier and logistics services
Analytics services
Advertising services
Website hosting services
Social media or embedded content providers

Your use of third-party services may also be subject to their respective terms and policies.

We are not responsible for the independent terms, policies or practices of third-party service providers.

17. Promotions and Discount Codes

From time to time, we may offer promotional discounts, coupons or special offers.

Promotions may be subject to specific conditions, validity periods, product restrictions or usage limits.

We reserve the right to modify, suspend or cancel a promotion where necessary due to misuse, technical errors or other legitimate reasons.

18. Limitation of Liability

We take reasonable steps to keep our website and services available and accurate. However, we do not guarantee that:

The website will always be available without interruption.
The website will always be completely error-free.
All information will always be free from errors.
Delivery will always occur within an estimated timeframe.

To the extent permitted by applicable law, Trendz Wear House shall not be liable for indirect or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded under applicable law.

19. Force Majeure

We shall not be responsible for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, technical failures, network failures or other similar events.

20. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

21. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes will be posted on this page along with an updated “Last Updated” date.

Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.

22. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes relating to the use of our website or purchases made through it shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.

23. Contact Us

If you have any questions about these Terms & Conditions, orders, payments, shipping or other website-related matters, please contact us:

Website: https://trendzwear.in
Email: trendzwearhouse@gmail.com

You can also contact us through our Contact Us page.

By using Trendz Wear House and placing an order through our website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.